FAQ

Is the Guardian Battery System manufactured in Australia?
Of course! We design, engineer, and manufacture our energy storage solutions right here in Sydney, ensuring the highest quality for our customers possible.

Do you have local support available?
Yes, we have local support available. We pride ourselves on providing excellent customer service and support. Our team is ready to assist you with any questions, concerns, or technical issues you may have. Whether you need assistance with installation, maintenance, or troubleshooting, our local support team is here to ensure a smooth and satisfying experience with our products.

Can I buy your products directly from Solar Energy Australia
Solar Energy Australia is a manufacturer and does not sell direct to the public. You can give us a call on 1800 779 668  or send us an email and we can recommend an installer or retailer in your area.

How long has your company been operating?
Founded in 1996, SEA is one of the few companies that can claim more than 25 years of industry experience in the renewable energy and off-grid power sector.

What are the reasons to consider The Guardian Series batteries for my energy storage requirements?
Solar Energy Australia is your trusted partner for reliable, long-lasting energy storage solutions. We design and manufacture Australian-made batteries, cabinets, and BESS solutions for a wide range of renewable energy projects.

Do Solar Energy Australia batteries prioritise safety and sustainability?
Absolutely. Unlike LFP batteries, The Guardian batteries are recyclable. With advanced battery management system, the Guardian is one of the safest battery systems on the market.

How are Solar Energy Australia batteries effectively managed?
Each battery comes with an advanced built-in self-managed Battery Management System (BMS) offering multiple layers of protection.

Is it possible to increase the capacity of my Guardian battery system in the future?
Yes, our batteries are designed to be scalable. You can easily expand the capacity of your Solar Energy Australia battery system to meet your growing energy storage needs. Whether you start with a smaller system and later expand it, or plan for future expansion from the beginning, The Guardian provides flexibility and adaptability.

Are Solar Energy Australia batteries user-friendly when it comes to installation and maintenance?

Absolutely! Our batteries are designed for easy installation and maintenance. The self-managed Battery Management System (BMS) ensures user-friendly operation, and our support team is available to assist with any questions or issues you may encounter.

Can Solar Energy Australia batteries seamlessly integrate with existing solar or renewable energy systems?
Yes, Solar Energy Australia batteries are designed to seamlessly integrate with existing solar or renewable energy systems. This allows you to store excess energy generated by your solar panels and use it when needed, maximizing the efficiency and self-sustainability of your system.

What advantages are there in utilizing pre-wired cabinets for the installation of battery and inverter equipment?
Pre-wired cabinets minimise the time required for on-site installation. They simplify the process by providing pre-built and tested gear trays and enclosures, reducing the complexity of site installation. These cabinets are designed to save time and effort during system setup.

Can multiple cabinets be connected in parallel to enhance energy storage capacity?
Yes, you can easily parallel multiple cabinets to achieve greater energy storage capacity. This allows you to meet changing energy demands and expand an existing system without hassle.

Are Solar Energy Australia BESS Systems adaptable and expandable?
Absolutely! Our BESS Systems can be mixed and matched to suit specific project requirements, allowing them to adapt effortlessly to your energy needs.

How can I effectively manage and monitor my Solar Energy Australia BESS System?
Monitoring the Guardian Battery system is easy through your chosen PCE (Power Conversion Equipment). PC / Laptops can be plugged in to monitor each of the cell strings inside the battery.

Are Solar Energy Australia Batteries suitable for residential applications?
Our Batteries are perfect for residential, commercial, and industrial needs. They’re designed to scale with your system and adapt to your ever-changing energy needs.

Can Solar Energy Australia Batteries be utilized in off-grid solar systems?
Yes, our batteries are suitable for off-grid solar systems, among other applications such as telecommunications and street lighting.

Is it possible to install Solar Energy Australia Storage Cabinets outdoors?
Solar Energy Australia do not recommend installing Batteries outdoors as they are more likely to be susceptible to adverse weather conditions and temperature fluctuations that could reduce the lifespan of the battery, no matter the topology or brand.

Do Solar Energy Australia Storage Cabinets come pre-wired for easy installation?
Each of our cabinets come pre-wired with high-quality Australian components, simplifying the installation process.

Can I expand my energy storage system using Solar Energy Australia Storage products?
Of course! Our cabinets offer the flexibility to easily parallel multiple cabinets, allowing you to scale your system according to your needs.

What is the warranty coverage for Solar Energy Australia products?
All our products come with a premium 10-year warranty, guaranteeing quality and reliability for years to come.

Can I connect the batteries in series to increase the Voltage?
The Guardian battery modules have a built in BMS designed to manage the battery at 48V nominal. If you need a higher voltage battery please contact Solar Energy Australia.